Privacy & Cookie Policy
Last updated: 2/07/2026
Clinitive respects your privacy and is committed to protecting your personal information.
This Privacy & Cookie Policy explains what information we collect, how we use it, how cookies are used on this website, and what rights you have.

1. Who We Are
Clinitive is a digital design studio providing website design, digital brand identity and social presence services for healthcare, wellness, aesthetics and service-based businesses.
Website: www.clinitive.co
Contact: clinitive.studio@gmail.com
For the purposes of data protection law, Clinitive is the data controller for personal information collected through this website.

2. Information We Collect
We may collect personal information when you:

• complete an enquiry or contact form

• email us directly

• request information about our services

• become a client

• interact with our website

This may include:

• your name

• email address

• phone number, if provided

• business or practice name

• type of practice or business

• project details

• budget and timeline information

• any information you choose to include in your message

We may also collect basic technical information through cookies and analytics tools, such as:

• pages visited

• device type

• browser type

• approximate location

• website behaviour and interaction data

 

3. How We Use Your Information
We use your information to:

• respond to enquiries

• understand your project needs

• recommend suitable services or packages

• provide proposals and project communication

• deliver agreed design services

• manage client relationships

• improve our website and services

• measure website performance and advertising activity

• meet legal, tax and business record obligations

We do not sell your personal information.

4. Legal Basis for Processing
We process your personal information under one or more of the following lawful bases:

• Legitimate interests — to respond to enquiries, operate our business, improve our services and communicate with potential clients.

• Contract — when we need to process information to provide services you have requested or agreed to.

• Legal obligation — where we need to keep certain records for tax, accounting or legal purposes.

• Consent — where required, for example for non-essential cookies or marketing communications.

 

5. How Long We Keep Your Information
We keep personal information only for as long as necessary.
Enquiry information may be kept for up to 12 months after your last contact with us, unless you become a client.
Client project records may be kept for up to 6 years for legal, tax, accounting and business record purposes.
You can request deletion of your personal information at any time, subject to any legal or contractual obligations we may need to meet.

 

6. Who We Share Information With
We may use trusted third-party services to operate our website, manage enquiries, communicate with clients and deliver our services.
These may include:

• Wix, for website hosting and forms

• Google services, such as Google Drive, Gmail, Google Analytics, Google Search Console or Google Ads

• Elfsight, for website widgets such as cookie consent

• Calendly or similar scheduling tools, if used

• payment or invoicing tools, if used

• professional advisers, such as accountants or legal advisers, where necessary

• contractors or collaborators involved in delivering a client project, where agreed

We only share information where necessary and appropriate.

7. International Data Transfers
Some third-party tools we use may store or process data outside the United Kingdom.
Where this happens, we rely on appropriate safeguards provided by those services, such as standard contractual clauses or equivalent data protection mechanisms.

8. Cookies
Cookies are small text files placed on your device when you visit a website. They help websites function, remember preferences, measure performance and support advertising or analytics.
This website may use:
Essential Cookies
These are required for the website to function properly and cannot usually be switched off.
They may support basic functions such as security, page loading, forms and cookie consent settings.
Analytics Cookies
These help us understand how visitors use the website, such as which pages are visited and how users interact with the site.
This may include tools such as Google Analytics or Wix analytics.
Marketing Cookies
These may be used to measure advertising performance, including Google Ads activity, and to understand whether visitors take actions such as submitting an enquiry form.
Third-Party Cookies
Some embedded tools or widgets may set cookies, such as cookie consent tools, scheduling tools, videos, forms or analytics services.

 

9. Managing Cookies
When you first visit the website, you may be shown a cookie consent banner.
Where required, non-essential cookies should only be used with your consent.
You can usually manage or withdraw cookie consent through the cookie banner or by changing your browser settings.
Most browsers allow you to block, delete or manage cookies. Please note that blocking some cookies may affect how the website works.

 

10. Marketing Communications
We will not add you to a marketing mailing list simply because you completed an enquiry form.
If we introduce email marketing in the future, we will only send marketing communications where we have a lawful basis to do so, such as your consent or another permitted basis under applicable law.
You will be able to unsubscribe at any time.

 

11. Your Rights
Under UK data protection law, you have rights over your personal information.
These may include the right to:

• access the personal information we hold about you

• request correction of inaccurate information

• request deletion of your information

• object to certain processing

• request restriction of processing

• withdraw consent where processing is based on consent

• request a copy of your information in a portable format

To exercise your rights, contact us at:
clinitive.studio@gmail.com

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your data is handled.
ICO website: www.ico.org.uk

 

12. Links to Other Websites
This website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing their privacy policies before submitting personal information.

 

13. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time.
The latest version will always be available on this page.

 

14. Contact
For questions about this Privacy & Cookie Policy or how your information is handled, contact:
Clinitive
Email: clinitive.studio@gmail.com
Website: www.clinitive.co